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Course Title: |
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Disruptive Behavior
in Physicians: What it is and how to deal with it
effectively. |
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Presenter: |
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Larry Vickman, MD, MHA, FACEP |
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Course Overview: |
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This presentation will focus on issues disruptive
behavior in general and particularly in physicians. I
will define disruptivity and offer some concrete
examples. I will discuss the genesis of some of these
behavior patterns and why they are so very difficult to
manage. The common approach to ignore disruptive
behavior will be discussed with typical untoward
outcomes and the price we all pay of avoiding direct and
honest intervention. |
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Course Objectives: |
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The
attendees of this program will learn the following in
this program: |
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Definitions and examples of disruptive behaviors |
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Why health care institutions avoid dealing with these
issues |
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The risks of avoidance in managing disruptivity
effectively |
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JCAHO and its mandates |
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Root causes and underlying issues. |
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An approach
for you to consider |
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Presentation Timeframe: |
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This presentation usually takes 1.5
hours with discussion time. |
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Audiences |
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Medical Staff Physicians and
Leaders |
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Medical Executive Committees |
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Medical Staff or Hospital Administration |
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Methodology: |
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This presentation can be offered to almost any
sized group. It will be interactive with a
sharing of information and examples on each of
the several topic areas. There will be a set of
overhead transparencies and copies will be made
for the audience as an adjunct to note taking. |
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Handouts: |
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Presentation transparencies copied for note
taking |
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Equipment Needed: |
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Overhead transparency projector or portable PC with PC
Projector, white-board or flip chart |
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